Why use this extension?
With easy plugin setup and 24/7 integration support, ClickSend is trusted by thousands of businesses worldwide, powering millions of text messages every single day.
Order confirmations, shipping updates, cart abandonment, sale announcements, and more – seamlessly send text messages to your customers straight from your WooCommerce store.
Keep your customers informed and engaged using text message notifications and promotions. ClickSend sends lightning-fast SMS to any country and always uses the fastest direct routes so you know your vital order updates will be received and read.
Keep customers informed every step of the way:
- Set up simple SMS notifications for automatic order updates.
- Send message blasts at any time; to one customer, a group, or all.
- Replies are always free and sent to your email.
- Personalise messages using the standard placeholders; first name, order number, price, items, and order status.
- Messages can support up to 1224 characters.
- Send from one of ClickSend’s free numbers, your own dedicated number, or your business name.
- Access your account balance within WooCommerce.
Give your customers the best possible ordering experience and they will purchase – on repeat.
9 out of 10 consumers prefer to be contacted by businesses via SMS. This plugin allows you to easily communicate with your customers how they want.
And it’s not hard to see why customers love SMS – it’s quick, unobtrusive, and succinct.
Your customers deserve the best. Set up ClickSend SMS in your online store. Install now and get sending today.
How to Send SMS to Bulk Orders from WooCommerce with ClickSend SMS
How to Send Manual SMS from WooCommerce with ClickSend SMS
How to Send Automated SMS from WooCommerce with ClickSend SMS
How many orders can I select to send manual SMS messages?
You can select up to 1,000 orders to manually send a bulk message.
Can I use my own phone number or business name as the sender number?
Not all countries support using business names as sender ID. You can check whether the country you’re sending to supports it here.
Where can I see replies?
Inbound replies can be viewed in the ClickSend dashboard.
Can I use placeholders when sending SMS in WooCommerce?
Absolutely, we support placeholders for the first name, order number, ordered items, order total cost, and order status.
Does my credit expire?
If you don\’t send a message OR top up your account within 6 months, then your prepaid balance will expire.
How do I request a feature?
You can request a feature in the ClickSend dashboard here.
Can you handle opt-out contacts?
If your contacts are not stored with ClickSend, opt-out replies will bypass our system and it will be up to you to manage unsubscribes.
Which phone number do you send the message to?
By default, messages are sent to the number supplied as the ‘shipping phone number’. If this field is blank, it will be sent to the ‘billing phone number’.
Is it a free plugin?
Yes, this plugin is completely free. However, you need to have an account with ClickSend to send SMS. It’s free to sign up for an account, sign up.
Is it an official plugin by clicksend.com?
Yes, it is an official plugin by clicksend.com.
Can I send a promotional SMS campaign with dynamic fields?
Yes, you can create dynamic templates using placeholders e.g first_name, last_name, order_status, order_id and more.
You can also send SMS in bulk to your customers using this plugin.
Does this plugin send SMS automatically when the customer places the order?
Yes, this setting is set up by default and will be enabled when you install the plugin. You can edit the default SMS content via the SMS template, which is located in the automation tab on the dashboard.
Can I update the automatic templates?
Yes, you can update each of the automatic templates, including the order status templates.
If you’ve already customised your WooCommerce status, you can update these too.
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Contributors & Developers
“ClickSend SMS for WooCommerce” is open source software. The following people have contributed to this plugin.Contributors
Interested in development?
2022-07-20 – version 1.2.3
- Modify – Minor bug fixes
2022-07-04 – version 1.2.2
- New – Readme.txt added with details
- Modify – Bug fixes reported by WordPress Team
2022-04-18 – version 1.2.2
- Modify – Changed the name of the plugin
2022-04-18 – version 1.2.1
- New – Adding bulk SMS functionality on the order list screen
2022-01-11 – version 1.0.0
- Initial release